Lufthansa Group Business Services Sp. z o.o. (Poland)

Lufthansa Group Business Services Sp. z o.o. is the Polish subsidiary of Lufthansa Group Business Services, operating a shared services center in Krakow that provides end-to-end business process support for the Lufthansa Group. Its core business segments include finance services covering the full purchase-to-pay, order-to-cash and revenue accounting cycles, business intelligence and transformation, human resources administration, procurement, IT services and selected contact-center and administrative office services, all delivered within standardized global process frameworks. From its Krakow hub the company supports Lufthansa Group airlines and subsidiaries across the EMEA region as part of a global network of centers that also includes locations in Mexico City and Manila, ensuring around-the-clock coverage and regional proximity to internal customers. Key assets include expert teams specialized in finance, HR and procurement operations, integrated ERP and data platforms, and process know-how in hosting, data processing, accounting, tax and central head-office services. Strategically, Lufthansa Group Business Services Sp. z o.o. is positioned as a best-in-class shared services provider within the group, focusing on cost efficiency, high process quality, punctuality, automation and data-driven decision support to generate sustainable savings and operational reliability for its internal stakeholders worldwide.