Americas Business Process Services S.A. is a company with operations in the cities of Bogota and Cali, currently has about 3,500 work stations and more than 4,500 employees. The company handles large volumes of transactions for different economic sectors nationally and internationally. Annually manages more than 66 million Inbound calls and 28 million Outbond; 6 million interactions through IVR and 240,000 Back Office transactions. All these transactions are developed under the international management model COPC (Customer Operations Performance Center).
Headquarters
Avenida El Dorado # 90-10
Bogota D.C.; Bogota D.C;
Postal Code: 0917
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