Santam Limited (South Africa)

Santam Limited is a leading general insurer based in Cape Town, South Africa. With a market share of over 22%, the company offers a diverse range of general insurance products and services in southern Africa and internationally. Santam serves more than 1 million policyholders, including individuals, commercial and specialist business owners, and institutions. The company operates through a network of 2,700 intermediaries and direct channels. Santam's commitment to responsible and ethical insurance is reflected in its brand promise, "Insurance good and proper." The company's success is attributed to its ability to adapt to a dynamic risk landscape, employ the best people, provide relevant offerings to clients, and optimize systems for efficiency. Santam's competitive position is strengthened by its geographical footprint, scale, brand strength, business diversity, and distribution networks. The company consistently achieves underwriting profits by focusing on profitability and diversifying its portfolio. Santam has a world-class scientific underwriting capability and a strong and experienced management team. The company's capital management framework is supported by a risk-based model and an embedded enterprise risk management framework. Santam has a strong international diversification capability through partnerships and aims for growth through diversification. The company has a solid track record of delivering consistent returns and is committed to sustainable and responsible business practices, including reaching the uninsured market, treating clients fairly, responsible investment and solvency, disaster risk management, and ensuring a diverse and productive employee base.