Er-Telecom Holding AO (Russia)

Er-Telekom Holding AO is a leading Russian telecommunications company. They provide services such as broadband internet access, telephony, digital TV, Wi-Fi and VPN network access, LoRaWAN, video surveillance, and comprehensive solutions based on Industrial Internet of Things (IoT) technologies. The company focuses on providing exceptional broadband quality, continuous connectivity, and content localization. They can offer access speeds of 1-10 Gbps per user and ensure high-speed internet connection through modern Wi-Fi routers. Er-Telekom Holding AO aims to create a unique customer experience by applying the highest service standards. They diversify their business activities by balanced development in both B2C and B2B segments and expanding their range of digital products. The company deploys fiber optic networks in cities and rural areas, increases the penetration rate of mounted capacity, reduces customer churn, and introduces innovative products to the market in a timely manner. They also aim to increase user loyalty and optimize costs by developing their own backbone network and transitioning to a digital business model. The synergy between their digital products and core services leads to a decrease in customer churn and an increase in service penetration.