Discordia AD (Bulgaria)

Discordia AD is the largest transport and logistics company in Bulgaria, with over 30 years of history. They are a recognized leader in the Balkans and rank in the top 20 in the European market. The company offers services in three main directions: international road transport, including a fleet of over 1400 trucks and freight forwarding services covering all points in Europe; railway and sea and air freight forwarding, providing transportation to all parts of the world. Currently, the company actively operates with over 70 countries (40 of them in Europe) and continuously expands its global coverage. Discordia has offices in Bulgaria, Ukraine, and Romania, employing over 2,200 people with the ambition to reach 10,000 employees by 2030. The company has a high reputation and has gained the trust of thousands of partners and clients. In late 2022, they conducted an international NPS survey among them to assess their satisfaction with working with Discordia, which showed a record result for the industry. Discordia received exceptionally high recognition and an average rating of 8.7 out of 10 for satisfaction. The likelihood of recommending the company from their clients and partners is 67, which is more than twice the average level for EMEA region countries (according to data from Ipsos CX lens platforms). Among Discordia's major goals and ambitions is to become a technological leader in the industry. They are already working in this direction by investing in the integration of digital and innovative software solutions, optimizing various key business processes in the organization, and providing an increasingly better customer experience. Lastly, Discordia is socially responsible and eco-oriented. In 2022, they were officially recognized for their implemented driving policy, which contributes to a significant reduction in harmful emissions.